Dell Tool / Rol-Tru Bearings

Quality Policy
Mission Statement
Vision Statement
WBE

QUALITY POLICY

The commitment to quality by all of Rol-Tru and Dell Tool employees is reflected in our quality policy as listed below:

• Quality is defined as meeting or exceeding our customers product and service requirements;

• Our goal is 100% conformance to our internal and external customer requirements in all that we do;

• To achieve our goals, we will apply our Quality Principles:

  1. All individuals are responsible for the quality of their work and the output of their work team.  Quality will be measured via specific objectives;

  2. We, as individuals and as an organization, will continually improve our products, services and processes to better serve our customers;

  3. We will provide all individuals with the tools, training, support and authority to meet the clearly defined requirements of our customers;

  4. We will maintain effective quality systems involving all individuals to prevent errors and continually improve customer satisfaction;

  5. The Quality Policy will be sustained through support, resources and specific objectives to maintain an environment within our organization that will allow us to meet our quality goals;

MISSION STATEMENT

THE PRINCIPLE PURPOSE OF OUR BUSINESS IS TO PROVIDE THE MARKETPLACE

WITH UNIQUE SOLUTIONS TO MANUFACTURING CHALLENGES

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OUR TOTAL COMMITMENT TO CUSTOMER SATISFACTION

IS EXPRESSED THROUGH THE FOLLOWING PRINCIPLES:

• THE INNOVATIVE USE OF THE TALENTS OF OUR PEOPLE;

• DEDICATION TO CONTINUOUS IMPROVEMENT;

• CREATIVE USE OF TECHNOLOGY;

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ROL-TRU BEARINGS

IS A WORLD-CLASS PRODUCER OF SPECIALTY AND

CUSTOM BEARINGS, BUSHINGS AND

ANTI-FRICTION DEVICES

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DELL TOOL

IS A WORLD-CLASS MANUFACTURER OF

TURNED PARTS AND SMALL ASSEMBLIES

VISION STATEMENT

OUR COMPANY WILL STRIVE FOR CONTINUED GROWTH

IN MEETING THE MANUFACTURING CHALLENGES

OF OUR WORLD-WIDE CUSTOMER BASE.

IN THIS QUEST WE WILL CONTINUE TO EXPLORE

NEWER AND MORE EFFICIENT IDEAS, MACHINERY,

TOOLS AND EQUIPMENT AND CONTINUALLY

UPGRADE THE SKILLS OF OUR PEOPLE.

Certified WBE  

by New York State's Minority and Women-owned Business Development (MWBD) division. 

Also registered in the nationally recognized Diversity Information Resources, Inc. online database.